WebQ - FAQs

Frequently Asked Questions


What is Open Enrollment? This application is used to track and store member responses to online forms. Open Enrollment is a term used to describe the annual enrollment process for enrolling or making changes to insurance coverages for members or employees. We will use your responses to the Open Enrollment form for making changes to your insurance coverage(s). How do I get started? Visit the Login page to begin your enrollment process. How do I login? Your plan administrator should be sending your login information via email or postal mail. If you are having problems logging in to the Open Enrollment application you can use the Contact Us page to send your administrator an email and they will get back to you as soon as possible. Is my personal information secure? This application encrypts your personal information so you can rest assured that your personal information is being handled as safely as possible.. Do I have to use this online form to enroll? Please contact your plan administrator for details on enrolling offline.